My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Charlene Parker

Customer Service Representative

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James Cate

Customer Loyalty Specialist

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Joshua Bousman

Sales Specialist - All Lines

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Kelly Lidstrom

Sales Specialist - Personal Lines

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Maira Tripp

Sales Specialist - Life

I live in South Sioux City, NE, right in the heart of a beautiful tristate area that borders Iowa and South Dakota. I have an 8-year-old, Charlotte, that started the 3rd grade last week. I've been with American Family Insurance for a year and a half now. I'll be focusing on life insurance and look forward to helping families find the right coverage to protect their loved ones.